“...pleasure and pain, they come and go and don't last... bear them patiently”
—Gita
Pathos InvestmentsEquity Research
Research  ›  Fact Sheets  ›  NOW

SERVICENOW, INC.

LISTEDNYSE
SYMBOLNOW
SIC7372
STATE OF INC.DE
FISCAL YEAR ENDSDecember 31
CIK1373715

SERVICES-PREPACKAGED SOFTWARE · LARGE ACCELERATED FILER · 10 FISCAL YEARS OF SEC XBRL DATA, 2016–2025

REVENUES, NET INCOME AND FREE CASH FLOW BY FISCAL YEAR$ billions-50510152016201720182019202020212022202320242025RevenuesNet incomeFree cash flowEARNINGS AND DIVIDENDS PER SHARE$ per share-1.000.001.002.002016201720182019202020212022202320242025EPS dilutedDividends per share

Fiscal years labelled by the calendar year in which they end. Bars in $ billions; per-share figures adjusted for later stock splits (split ratios inferred from EPS restated in later SEC filings).

CAPITALIZATION 12/31/25

($ millions)Amount%
Total debt––
Stockholders' equity12,964100.0
Total capitalization12,964100.0

1,034,000,000 shares outstanding at 30 June 2026 (cover page of the 10-Q filed 23 July 2026).

LONG-TERM DEBT 12/31/25

($ millions)Amount
Not tagged in XBRL

CAPITAL STOCK 12/31/25

Common shares authorized3,000,000,000
Common shares issued1,065,776,000
Treasury shares18,498,000
Par or stated value per share ($)0.001
Preferred stock ($ millions)0
Outstanding at 6/30/261,034,000,000

DIVIDENDS DECLARED/PAID

Fiscal yearPer share $Payout %
2025––
2024––
2023––
2022––
2021––

HISTORY AND BUSINESS

HISTORY: Incorporated in Delaware. Formerly known as SERVICE-NOW.COM (to 1 May 2012).

BUSINESS: Classified by the SEC under Standard Industrial Classification 7372, Services-Prepackaged Software. Large accelerated filer. Principal executive office: 2225 Lawson Lane, Santa Clara, CA 95054. Fiscal year ends December 31. For a description of the business, see Item 1 of the latest 10-K.

CONSOLIDATED INCOME ACCOUNT, YEARS ENDED

($ millions)12/31/2512/31/2412/31/23
Revenues13,27810,9848,971
Cost of revenues2,9832,2871,921
Gross profit10,2958,6977,050
Research and development2,9602,5432,124
Depreciation and amortization738564562
Operating income1,8241,364762
Income before income taxes2,2611,7381,008
Income taxes513313(723)
Net income1,7481,4251,731
Earned per share, diluted ($)1.671.371.68
Dividends per share ($)–––

CONSOLIDATED BALANCE SHEET

($ millions)12/31/2512/31/24
Cash and equivalents3,7262,304
Receivables, net2,6272,240
Total current assets10,4719,187
Property, plant and equipment, net2,2891,763
Goodwill3,5781,273
Total assets26,03820,383
Total current liabilities10,4438,358
Total liabilities13,07410,774
Stockholders' equity12,9649,609
Total liabilities and equity26,03820,383

TEN-YEAR STATISTICS: FISCAL YEARS ($ millions except per share)

Fiscal year endedRevenuesOper. incomeNet incomeNet margin %EPS diluted $Div. per share $Oper. cash flowCapital expend.Free cash flowTotal assetsTotal liabilitiesTotal debtStockholders' equityROE %Debt / equity
12/31/2513,2781,8241,74813.21.67–5,4448684,57626,03813,074–12,96413.5–
12/31/2410,9841,3641,42513.01.37–4,2678523,41520,38310,774–9,60914.8–
12/31/238,9717621,73119.31.68–3,3986942,70417,3879,759–7,62822.7–
12/31/227,2453553254.50.32–2,7235502,17313,2998,26705,0326.50.00
12/31/215,8962572303.90.23–2,1913921,79910,7987,103923,6956.20.02
12/31/204,5191991192.60.12–1,7864191,3678,7155,88102,8344.20.00
12/31/193,4604262718.10.64–1,2362659716,0223,894–2,12729.5–
12/31/182,609(42)(27)-1.0(0.03)–8112245873,8792,768–1,110-2.4–
12/31/171,933(64)(117)-6.0(0.14)–6431514923,5502,772–779-15.0–
12/31/161,391(382)(414)-29.8(0.50)–159106542,0341,647–541-76.6–

Net margin = net income ÷ revenues; ROE = net income ÷ year-end stockholders’ equity; total debt = long-term debt including current maturities plus short-term borrowings/commercial paper, as tagged in XBRL; free cash flow = operating cash flow − purchases of property, plant and equipment; d = derived as total assets − total equity where the filing does not tag total liabilities; – = not reported in XBRL for that year.

REGISTRANT:

ServiceNow, Inc.
CIK 1373715 · EIN 20-2056195

PRINCIPAL OFFICE:

2225 Lawson Lane, Santa Clara, CA 95054
Tel.: 408-501-8550

INCORPORATED:

Delaware

INDUSTRY (SEC SIC CODE):

7372 · Services-Prepackaged Software

FILER STATUS:

Large accelerated filer

LATEST ANNUAL REPORT:

10-K for period ended 12/31/25, filed 29 January 2026

FORMER NAMES:

SERVICE-NOW.COM

RECENT FILINGS (ANNUAL REPORT REFERENCES BELOW):

7/23/2610-Qperiod 6/30/26
7/22/268-Kperiod 7/22/26
5/22/268-Kperiod 5/21/26
5/15/268-Kperiod 5/12/26
4/23/2610-Qperiod 3/31/26
4/22/268-Kperiod 4/17/26
4/6/26DEF 14Aperiod 5/21/26
4/1/268-Kperiod 4/1/26

Sources: SEC XBRL company facts (all financial figures) · SEC submissions (registrant, address, SIC, filings) · annual reports: 10-K FY2025 (filed 1/29/26) · 10-K FY2024 (filed 1/30/25) · 10-K FY2023 (filed 1/25/24) · 10-K FY2022 (filed 1/31/23) · 10-K FY2021 (filed 2/3/22) · 10-K FY2020 (filed 2/12/21) · 10-K FY2019 (filed 2/20/20) · 10-K FY2018 (filed 2/27/19). Values are the latest figures filed for each fiscal year (restated where a later 10-K restated them). Ratios and free cash flow are Pathos calculations from those figures. Retrieved 31 October 2026.

Data from SEC filings. © 2026 Pathos Investments · pathosinvestments.com · For educational purposes only. Not investment advice.

Data from SEC filings  ·  Educational only  ·  Not investment advice